About the job

Software Guidance & Assistance, Inc., (SGA), is searching for a REMOTE Salesforce Marketing Cloud Developer for a contract assignment with one of our premier University clients in Maryland.

The Salesforce Marketing Cloud Developer will support the continued growth of the Salesforce Marketing Cloud (SFMC) solution. This role will be responsible for, but not limited to, gathering requirements, configure/build/customize and support the Salesforce Marketing Cloud application while guiding the overall direction of our Marketing Cloud instance. This role will focus on the development of email communications leveraging Content Builders tool, HTML and CSS where necessary in partnership with our CRM team.

Responsibilities

Partner with Product Owner and CRM stakeholders to review business requirements and design/develop Salesforce Marketing Cloud solutions to support communication objectives

Design, build, test, and deploy email campaigns within Salesforce Marketing Cloud (SFMC)

Develop and support nurture campaigns and customer journeys using Journey Builder

Create and maintain responsive email templates leveraging HTML, CSS, AMPscript, and Content Builder

Build and maintain landing pages, microsites, forms, and automated marketing campaigns

Segment customer and prospect databases to support targeted campaigns and marketing initiatives

Perform email QA testing to validate rendering, functionality, and deliverability across devices and platforms

Support SFMC data hygiene, imports, automation workflows, and system maintenance activities

Develop dashboards, reporting, and campaign performance analytics to drive optimization and business insights

Apply tracking and monitoring across marketing automation tactics and campaigns

Support Salesforce and Marketing Cloud integrations, troubleshooting, and ongoing enhancements

Document technical solutions, architecture decisions, and campaign configurations

Assist with monthly feature releases and platform enhancements

Provide recommendations regarding customer journey optimization, deliverability, and marketing automation best practices

Required Skills

3 years of hands-on Salesforce Marketing Cloud / ExactTarget experience

Strong experience with Email Studio, Journey Builder, Automation Studio, Content Builder, Contact Builder, and Data Extensions

Experience creating automated/drip marketing campaigns and triggered email communications

Strong experience developing responsive email templates using HTML, CSS, and AMPscript

Experience performing audience segmentation and working with large marketing data sets

Hands-on experience with Automation Studio activities including imports, queries, filters, extracts, transfers, and triggered sends

Understanding of email marketing best practices, deliverability, CAN-SPAM compliance, and campaign optimization

Experience with email QA/testing tools such as Litmus and Return Path

Experience supporting end users, gathering requirements, and documenting solutions

Strong analytical, troubleshooting, and communication skills

Experience with Google Analytics and marketing performance reporting

Ability to work effectively in a fast-paced, cross-functional environment

Preferred Skills

Salesforce Certified Marketing Cloud Consultant certification

Salesforce Certified Marketing Cloud Email Specialist certification

Experience with SQL queries and API integrations

Experience with JavaScript, JQuery, AngularJS, and front-end web development

Experience with landing pages and microsites

Adobe Creative Suite experience

Prior UMGC or USM experience

Bachelor's Degree

SGA is a technology and resource solutions provider driven to stand out. We are a women-owned business. Our mission: to solve big IT problems with a more personal, boutique approach. Each year, we match consultants like you to more than 1,000 engagements. When we say let's work better together, we mean it. You'll join a diverse team built on these core values: customer service, employee development, and quality and integrity in everything we do. Be yourself, love what you do and find your passion at work. Please find us at https://sgainc.com/ .